Refund and Returns Policy
Effective Date: 20.05.2025
Website: https://gamelifter.com

Gamelifter.com is owned and operated by Kerem Çıkrıkçıoğlu, a registered sole proprietor in İzmir, Turkey.
By purchasing any digital service from this website, you agree to the terms below.

1. Nature of Digital Services

All products and services on Gamelifter.com are delivered digitally, such as:

  • Steam visibility consulting
  • Review coordination
  • Feedback and optimization reports

There are no physical items shipped. Due to the non-reversible nature of these services, most purchases are considered final.

2. Non-Refundable Situations

Refunds cannot be issued under the following conditions:

  • The service has already been delivered, accessed, or used.
  • The customer failed to provide required materials or information.
  • The complaint is based on personal preference, despite proper service delivery.
  • Abuse of the refund process or violations of our Terms of Use

3. Eligible Refunds

Refunds may be approved in rare cases, including:

  • Duplicate payments
  • Service not delivered within the promised timeframe without prior notice
  • Technical failure on our part
  • Payment completed, but no access granted

To request a refund, contact us within 7 calendar days of your order and include:

  • Order number or payment proof
  • Clear explanation of the issue

📧 Contact: [email protected]

4. Refund Processing Time

If approved, your refund will be processed to the original payment method within 5–10 business days, depending on your bank/payment provider.

5. Chargebacks

Before initiating a chargeback, please contact our support team.
Unauthorized or unjustified chargebacks may result in account suspension and denial of future services.

We encourage direct communication to resolve any concerns quickly and fairly.

6. Legal Compliance

This policy complies with:

  • Law No. 6563 on Regulation of Electronic Commerce
  • Distance Sales Regulation (Official Gazette: 27.11.2014 / 29188)
  • Law No. 6698 on the Protection of Personal Data (KVKK)

According to Article 15 of the Distance Sales Regulation, there is no right of withdrawal (cayma hakkı) for services that are:

  • Instantly delivered
  • Customized to the consumer
  • Fully executed by mutual agreement

However, we are committed to acting in good faith in all transactions.

Still have questions?
📧 Reach out at: [email protected]